• Tenants

    You can now pay rent and request maintenance online using your computer or mobile phone.

    You may still mail your payment to 4800 T. P. White Drive, Jacksonville, AR. 72076

    Computer Users

    Benefits

    Once you’ve signed up, you can:

    • View and pay your bills anytime (24/7)
    • View and pay your bills from anywhere (any computer with an internet connection)
    • Set up an automatic payment
    • Sign up for automatic reminder emails
    • Review your payment history

    Maintenance

    • To submit a maintenance request, please use the tenant portal.
    • Maintenance/After Hours Emergency #: 501-232-1889.
    • You can also call this number after hours to report an emergency (For example: a fire, an uncontained water leak; or an electrical hazard).

    Mobile Users

    Download the iOS app from the App Store®

    App Store is a service mark of Apple Inc.

    Download the Android app from Google Play™

    Android, Google Play, and the Google Play logo are trademarks of Google Inc.

    Collections

    • To contact our collections department, please call 501-232-1799

  • Resident Benefits Package

    You must be enrolled in our resident benefits package for this to apply.

    Pest Control

    • Includes up to 4 services annually, each backed by a 30-day warranty.
    • Covered Pests Include: Cockroaches, Bed Bugs, Fleas, Ticks, Weevils, Mites.
    • Residents may request service by visiting http://pest.residentforms.com. A trusted vendor will then contact the resident directly to schedule treatment & next steps.

    Utility Concierge

    Identity Guard

    Filter Delivery

    • The first filter is delivered within 45 days of enrollment.
    • The primary resident will receive an emailcontaining tracking information once the shipment leaves the warehouse.
    • Customer Care: Give us a call at (888) 522-6888 for shipment inquiries, information and questions or use the contact button below.

    Rewards + Credit Building

    • All residents (18+) will receive a welcome email from Piñata upon enrollment with an invitation to download the app and create a password.
    • Reminder emails will continue to be sent each month if they do not download the app right away.
    • Frequently Asked Questions : https://help.pinata.ai/en/.

  • Cash Payments

    We don't accept cash payments at our office. However, if you would like to pay with cash, you may pay at any of the following locations: Walmart, Casey's, Ace Cash Express, CVS and Walgreens. Please download the WIPS barcode from the portal before going to the store or contact us and we can generate the WIPS barcode that you can use each month.

  • Utility Providers

    Below is a list of utility providers with their contact info as well as a link to their websites

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    First Electric

    Phone: 800-489-7405

     

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    NLR Electric

    Phone: 501-975-8888

     

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    Entergy (Electric)

    Phone: 1-800-368-3749

    Emergency: 1-800-968-8243

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    Cabot Waterworks

    Phone: 501-843-4654

     

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    CAW- Water

    Phone: 501-372-5161

    Emergency: 501-377-1239

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    Summit Utilities (Gas)

    Phone: 800-992-7552

    Emergency: Call 911

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    Jacksonville Waterworks

    Phone: 501-982-6561

     

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    City of Austin

    Phone: 501-941-2648

     

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